Circet
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Absolute a disgrace
Absolute a disgrace. Surely to god in this day and age they are employing the correct amount of staff. Had a faulty line and contacted Vodafone immediately which was on a Tuesday. Explained to them that I was Oncall for my job and depended on the wifi as I cannot get any phone coverage where I live. Vodafone said it would put in a request as an emergency. Received a phone call the next day from Circet to say the earliest where they could get to me was the following week, nearly 6 days later. Girl on the phone had a dismissive attitude and it was like she couldn't care less. At least when we had our previous company, as bad enough as they were, they came out immediately to fix the problem. Paying for a service monthly which we are not currently receiving, even though Vodafone said i would be recompensated. Dont know how they will do that as we pay direct debit monthly. I will be looking further into this.