Southwest Airlines
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Cancelled flight and no refund
What a horrible airline to deal with. My flight was cancelled after receiving 5 delays because of hail. I call to find a new flight and now I get stuck flying out the next day and the flight isn't direct. Oh by the way, I will be the last to board and get stuck sitting between people and I'm over 6' tall. When I ask for any kind of a refund, I am told they don't refund tickets due to weather. So let me get this straight. I paid more for a specific date and time and checked in early to get a good seat on a direct flight and now I get all the worst case scenarios? I'll be looking for other airlines to fly with moving forward.