Coastal Moving Services
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Coastal Moving Services is a scam…
Coastal Moving Services is a scam posing as a moving company. They are just brokers, and once you sign, they hand your job off to a subcontractor — in my case, Long Distance Cross Country Movers, who damaged my items, delayed delivery, and lost a box. Their rep R*** was rude, unhelpful, and completely dismissive when I called to report issues. When their subcontractor left a TV in my building lobby, he actually told me I should arrange delivery myself — and they’d maybe reimburse some of it. He even tried to blame me for not supervising them closely enough. They promised delivery on a specific date three times — in writing and over the phone — then hid behind a “12 business day” clause in the fine print when they failed to deliver. Their “resolution”? They direct you to MovingClaims.net, a sham company that offers $0.60 per pound for damages — a total insult. Coastal claims they offered me $1000 on BBB — but they never contacted me, I found that out by checking reviews. Luckily, I paid Coastal by credit card and won a dispute through my bank. But I lost the money I paid the movers by cheque. If you’re stuck dealing with them: never pay without a credit card. Their 4.9-star Google rating is fake. Look at BBB or Trustpilot — that’s the real story. This company lies, passes blame, and treats customers with total disrespect. Avoid them at all costs.