Sage Dental
Read all reviews for Sage Dental →
Overcharged for wisdom teeth extraction
In December of 2024 I brought my daughter to see Dr Jamie Luria at the Sage Dental clinic in Coral Springs. We were referred there by our regular dentist of the Pembroke Pines location because he was going on vacation, and my daughter needed it done quickly. We asked what the charges would be and they informed us that a regular extraction was $200+ and if the tooth was impacted it would be $400+. When we got to Dr Luria’s office we were told that all four wisdom teeth were impacted (although only one was causing her pain). We were given a Statement of Services Rendered totaling $3799.95. I was shocked at the amount for a routine dental procedure that most people undergo but as my daughter was in pain and we were pressed for time (she goes to school out of state and her winter break was ending) I had no choice but to pay (they won’t do anything until they get paid up front). When I got home and looked at the itemized Statement I noticed some discrepancies. I checked their most recent payment schedule online and compared the codes. Based on their own published prices, I was overcharged by about $1,200. I called Sage customer service several times and spoke with a Robin Cyrus, who said she would get back to me (she didn’t, I had to chase her), she would have someone more senior call me (never did), etc. I spoke with her several times, with no results except for empty promises. Her job seems to be keeping people away, not handling complaints. I checked for online complaints with the BBB for Sage dental and saw numerous complaints against them, some of which have been resolved. After five months I’m still waiting. They do not care about their customers.