Brett/Robinson Vacation Rentals
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We booked a condo for 4 nights ( #904 @…
We booked a condo for 4 nights ( #904 @ Phoenix East). According to the website, check in is after 3pm during our dates. So we arrive at 2:30, hoping for an early check in seeing that we have 2 small children and it is nap time. No luck, was told they might get to it in the next hour or so. So here we are, sitting in the car waiting until they decide to call. Apparently we were supposed to have been notified by email that they are experiencing high volumes and a later check in can be expected, but never received such. So what recourse do you have, you ask. Nothing, but talk to the front desk (says BR reservations). They might knock of the cleaning fee or something. Yes its fall break, but the parking area is not even half full, where are the "large numbers" they are talking about?