Victor Michael Estate Agents
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Jay Jethwa at Victor Michael
We are experienced landlords and have used the services of many estate agents over the years. If you have a stereotype about the typical estate agent then we assure you that working with Jay Jethwa will shatter it. He is an exceptional estate agent and a decent human being. Yes, you read that right - that combination actually exists! We had a flat to sell with nothing to buy. It should have been straightforward but because of a series of frustrating hurdles it wasn’t. Jay went above and beyond in providing a first class service. We had huge problems and delays getting our long term tenant out. Then - problems with the service management firm - who were frankly useless. We also needed to decorate before we sold. Jay provided every practical resource and put in extra hours of work - even on his days off. His advice was always fair, honest and realistic and his approach to the difficulties was courteous, wise and considered. He always did what was effective and ultimately in our interests and managed our anxiety when things became difficult. He is kind and thoughtful - the consummate professional. His knowledge of the markets, the law and the psychology of selling is outstanding. We had some very serious medical problems to deal with as we were due to exchange and complete but once again Jay made this so much easier in the circumstances, liaising with our solicitor and making sure we had the best selling experience possible It’s high praise - but it’s all true. We cannot fault his service. If only all estate agents were like Jay Jethwa. We are truly grateful to him