Fisketorvet – Copenhagen Mall
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Today 06 April sunday 2025 around clock…
Today 06 April sunday 2025 around clock 1600 we visited Fisketorvet information desk to ask something about the child car. Just as i was approaching the desk, a couple with a small children approached the information desk and ask for papers(serviette in danish) as their child was bleeding from the nose. The receptionist very rudely dismissed her with a answer No we dont have any papers here. Its understandable that help desk dont have papers but she could politely tell those people with kids to go to toilet where they can easily find papers and water. After all she is sitting in help desk. Those couple were amazed with that type of response. Then it was my turn to ask about children car and how can i pay to lease it for couple of hours. Same type of rude answer : We dont have information about those cars just go to the car and find it yourself. Secondly i asked her as i have recieved a gift card for my birthday so i showed her in my mobil how can i claim it. The lady again in rude tone told me that we dont have any thing left. if you dont have anything left why did you email me and tell me to come claim it. If the help desk cannot help with anything why have you set it up. The lady was behaving so rude we were both stunned and let me clarify here that both of us parents the earlier child whose nose was bleeding and us have skin colour . I have written about this experience in Google review and Facebook. The bathroom and toilet and whole facility in Fisketorvet is one of cleanlist and best you can find in Copenhagen. Our children just love to come in this shopping mall and spend time here every week even though we live near Rødovre centrum. This kind of behaviour is unacceptable and we are really hurt.