Dino Decking
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Room for improvement
This is my 3rd order for fencing with dino decking and prior to placing any orders with them I have always checked stock levels beforehand. The issue is the day before the goods are dispatched on every occasion I have been informed something is out of stock and you only receive a partial delivery. This last time my fence panels were delivered on the 9th of Jan but i was told the trellis that sits on top would follow a week to 10 days later which is frustrating enough. 19 days later and I have just chased them to find out that the trellis panels are not arriving to them until 14th Feb!! This is the 3rd order with them that I have received a delay in obtaining my full order. When the materials do arrive they are good quality and well made. Just frustrating that you cannot complete any projects when you only receive a partial delivery. Come on Dino Decking you need to improve upon this and be more honest with your customers when we ask the question of whether items are in stock. It feels like they accept your order, take payment and then let you know they are out of stock 😩. Room for improvement.