JUCY Rentals
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Literally the WORST experience
This is literally the WORST company ever!!!! I would rather walk than give this company my money ever again. I rang to ask if i could pick up at city location rather than Cairns International airport and their staff told me I had to go to airport. Went to airport where all the other rental companies are and they told me that we had to call for a shuttle as they were off site. Called and left 3 messages for shuttle that never came. Called the office 6 times before they told me to get an uber to their CITY LOCATION!!! Staff were dismissive and car has over 110,000 on it. They just gave us the keys and told us to find it outside. A few hours later we tried to wind the back window up and it was stuck. Rang them and they said they would call back,so we waited, not wanting to leave the car with window down in the middle of a tourist area... but they didn't. So we took it back the next morning to get another car...this time a 2016 model with 240,000km on it. It was not clean but at least the windows worked. Don't do it. It's just not worth the little savings you may make!