Annelouiseboutique
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DO NOT BUY FROM HERE!
DO NOT BUY FROM HERE!! I bought a dress and the sizing is totally off. I am a size 8-10, I have been for years and fit in this size from many different brands. Both the size 8 and 10 would barely zip up they were so tight. Also the dress has a loop that’s supposed to be in the middle of your body and this was off to the side. Very poorly made and not worth £160! I sent it back straight away and requested a refund. The form online did not work and I had to send an email to start the return process. I then posted the dress back and got an email on 23rd July to confirm they had received my return. I have been emailing them for weeks informing I am still yet to receive a refund. They advised it takes 14 days for a refund, however it is currently 27th August and the only response I have got it that there are ‘delays’ and they are ‘looking into it’. Terrible service!! They have confirmed they have had the dress over a month ago I don’t understand what else there is to process.