Clayton Hotels
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If you want hot breakfast, good coffee and great bars service, don't stay here
Clayton Hotel , Lapps Quay, Cork. On a positive note, the room was very nice. Clean , comfortable and the bathroom was lovely. We were on the 6th floor, so it was also very quiet. However, there were two tea bags, two coffee sachets and hardly any sugar. Not a good start to the day. At breakfast. The Bewley's coffee was so weak it did not even taste of coffee, it was vile, when asking a member of staff for any other coffee, they actually agreed and said that they disliked it also so did not drink it. She offered to get us coffee from the Coffee Dock. She was lovely, the coffee however was undrinkable it was so horrible. On to the breakfast itself, the scrambled egg, stone cold, the mushrooms, stone cold, don't know about the beans as there were none in the pot. In fact, all of the 'hot' food was cold. Had to go looking for teaspoons and to fill the empty milk jug on the table - staff looked rushed off their feet, not sure what they were doing though. Restaurant food. Cheap chips that had been kept warm, by the time we got them, yep cold and horrible. The menu was very limited and what we tried was not worth it. Bar staff. Not a clue between them, my husband said to someone it would be quicker to go up to our 6th floor room and order room service. So totally unaware - they need training (I owned a pub for many years, so I know what I am talking about here). The receptionists were very helpful, the one with the red hair managed to get the atrium tv working with sound and channel change so that we could watch the rugby. She was lovely. I felt there is/was a very much 'that will do' attitude and as most Irish people will not complain, well when the receptionist asked me how our stay was, well she asked....... I am fed up with paying not cheap prices for food that is awful, for bad service and for general apathy. Disappointment is around every corner. My expectations are now in tatters , Again! The proximity to the town was excellent, but if you are going for good food, good coffee and quick bar service, you have chosen the wrong hotel