AZ
Azamara Club Cruises
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Customer service is a joke.
Customer service is a joke. My mom called Nikki to book two rooms for out family. Nikki said she would hold the rooms and call the next day at 10am to confirm the flights. She never called back. By the time we figured out that she wasn't going to call, we called back only to find that she never held the rooms and the sailing was now sold out. This is completely irresponsible and has completely ruined our trip.