Heather Park

Heather Park

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Heather Park

PO

Porter Airlines

View company profile →

1 out of 5 stars

Frequent cancellations due to staff shortage.

it's a shame that this is a Canadian company, i can't believe it can operate with such low business standards. My flight was cancelled hours before due to STAFF SHORTAGE, no compensation given whatsoever. This has been the frequent practice for porter - they believe they can get away with cancellations as a 'small carrier' without offering compensations. When I contacted for help, the agent JOANNA was the worst i've ever encountered. She kept repeating 'so what do you want, refund? next flight?'. How unfortunate for Canada to have an airline that operates like this, causing inconvenience to customers at customers' expense all the time. Avoid at all cost unless you want to pay 2-3 times for another airline last minute.