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Very disappointing with the service
Very disappointing with the service. The car it self was old but passable, and CarPlay does not work as it's missing software. Had the battery depleted the morning after the pickup (we picked up the car late and basically parked it with everything turned off) and ended up having to pay for road side assistance. Company claim no fault and I have no proof so that's $200 out of pocket. Zero discussion as the battery wasn't at fault. I would understand if this was my fault but I ensured no lights were left on when the car was packed and locked. That's approx 8 hours (less) of leaving the car unattended without headlights on (or overhead lights), so obviously the battery was already pretty depleted. Prior to picking up the car, I reached out twice about a roof rack for skis and both times were confused for snow chains. Should have realised back then when I booked. I get that they're cheaper but that's because they're not on site at the airport. I think they could do better. Never again. Not worth the hassle of crappy service and crappy experience.