Coffee Friend
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Bait & switch..
I was missold a coffee machine. That I suspect is refurbished. It arrived with a 2-pin foreign plug & completely useless adaptor. No mention of this on their website. It arrived damaged & has other issues, making it not fit for purpose. It's taken 2 weeks of back & forth emailing to get a return organised. I'm still waiting. They are irgnoring my return request. Palming me off with their "engineers recommendations". It’s extremely unprofessional & goes against consumer rights. I asked to return it under 14 days aswell. After sending them multiple videos & emails over 2 weeks, I've now had to ask Paypal to step in & help me deal with these scammers. I can't find their address from their website or invoice. Which is a big red flag.