RSD Travel
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Disappointed
I gave 1 star only because I had to to continue to the comments page, otherwise I do not rate RSD at all. I am sat here in my 4* luxury resort room on the last week of my Croatian culture trip. What a joke. Treated to pressure sales at gold, carpet and leather factories on the cultural tour the first week spoilt what had started off as a wonderful experience. Dropped of at the supposedly 4* resort where we are to relax and enjoy the facilities. What facilities ? The resort advertises 8 swimming pools and 12 restaurants and bars. Only 1 buffet style restaurant is open, 1 lobby bar and 1 indoor swimming pool. No lounges on the beach or around the pools as they are closed. Not enough outside seating for guests. The room is very basic and aged. Outside my balcony I am looking at 3 small pools that are filled dirty stagnant water and surrounding by security tape. Complained to the management of the resort and our tour group had a meeting with him. He explained that the resort is not fully open until May 10 which is the day we return to the UK. He also explained that back in November 2022 RSD were given full details of what was available at the resort at this time of year. RSD still chose to leave us here knowing what the resort had to offer. We were not given any information about where we would be staying on the last week of our tour until the day before we were left here by RSD. Our tour guide assured us that we would get 4* plus treatment so because of this we paid extra for the gourmet food and unlimited drink package. The food is plentiful but no way would you class it as gourmet. The bar is very small and has a limited choice of drinks and only have tins of beer. Apparently according to reception the resort is full. Yes full of RSD customers. Buses are still dropping people off. The resort is basically closed and they cleaning the pools getting them ready for next week. We have nothing to do and very little outside the resort. No entertainment, you can pay 10 euros to join a quiz, yippee.To go to the nearest town it is 10 euro each way by taxi, the only form of transport or you can walk along the beach which will take 45 minutes to get there. To say I am disappointed is an understatement and will never book with RSD again.