EWT Water
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Not happy with their service!
Not happy with their service. First of all, after ordering the water softener system I received a lot of spam emails every couple of days trying to up-sell. Second of all, their so called “engineer” Prezemyslaw wasn’t able to install the system due to our main water mains being in an odd location (hot press) not the standard under the kitchen sink. He didn’t carry out any detailed examination, tried to call someone to ask (nobody answered him) and then told me there is nothing he can do and just left (because he wasn’t too bothered to find waste water pipe). I thought you guys would come up with some sort of solutions to install it, I wouldn’t mind paying a little bit extra to do it. But I guess you don’t need additional customers since you’re very picky who you can install and who you can’t install. I took a day off from work especially for this installation to happen. Wouldn’t recommend EWT!