IM
IMO Car Wash
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Lifetime customer turned away
For years I've been a loyal customer with them, then suddenly about 16 months ago it was claimed the subscription payment system was down and was being fixed. For every month since then I was sent a manual payment link but now they've decided to stop that too effectively terminating my contract. I'm furious as clearly people are buying the other subscriptions through the app and they have been lying to me. I do not understand why. Now im blocked from having a subscription with them. Absolutely awful customer service.