Christy

Christy

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1 out of 5 stars
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Reviews by Christy

BR

Brightside Health

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1 out of 5 stars

My therapist was a no show to our…

My therapist was a no show to our virtual appointment, I was messaging him with no response and finally just gave up and logged off. Tried to reschedule and his calendar was gone so then I started to worry. I placed a support ticket asking what my next steps were and 24 hours later got a notice that he was no longer a provider with them. Imagine if you show up to an in person appointment and your therapist isn’t there and does not respond to your messages and you are just waiting in the room with no direction. Not the best experience for a patient that is seeking help for anxiety. I still don't know what happend to him and hope he is ok.