Friendly Rentals
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UN-FRIENDLY RENTALS FILTH IN SAN SABASTIAN
We booked Villa Buda, Miraconcha, San Sebastian, Spain (June 2-7 2018) through Friendly Rentals Barcelona and met the owner of the property Marcarena on arrival. She was paid €1,705 cash and she explained that the fridge-freezer was broken, but did not point out any of the other numerous faults. On closer inspection after her departure we found the house to be in a disgustingly filthy state, (see photographs). We, (three couples), contacted Friendly Rentals two hours after our arrival requesting alternative accommodation and that they should send a representative to inspect the premises. Friendly Rentals contacted the owner who sent in a cleaner the next day to give the place a cursory wipe over, but the dirt had accumulated over a long period .and would have needed deep cleaning. Friendly Rentals, on our behalf, requested compensation which the owner has refused and they have accepted her judgement and continued to advertise the premises. Our contract was with Friendly Rentals and we as stated Villa Buda is excellently situated but because of the unhygienic condition we received it in we were not supplied with the property as advertised. No one should contemplate renting this property in that condition and Friendly Rentals should not continue to market it in this state. We therefore strongly recommend people to avoid Villa Buda and Friendly Rentals until the situation has been rectified.