delivery.com
View company profile →
What a scam Delivery.com is
What a scam Delivery.com is. I placed an order online with my favorite restaurant, added a 15% tip for the restaurant. The bill came to $60.60 which is all that showed onscreen when I concluded my purchase. My husband PICKED THE FOOD UP... and when I got the receipt in the food box, the bil was $66.42. I looked through the charges and found that there was a "service charge" of $5.82 -- that was above and beyond the $7.28 tip. I called Delivery.com for an explanation... why, if the order was PICKED UP, did I get a service charge? Does it really cost 5.82 to send an email to the restaurant? "Well, ma'am that's what we charge in NJ, NY and CA since COVID". FIrst off, I doubt it was since COVID... Second.... why was that charge not shown on the final amount before I paid with my credit card? Then the woman said... "do you want me to reduce the amount of the tip?" I said, "NO, the restaurant did all the work, they deserve the tip. You guys moved your fingers across the keyboard for a couple of seconds, didn't even deliver the food and I'm supposed to be OK with paying 12% for that?" Expletive and I hung up. Never Never Never to use them again. It's all a scam.