Travelocity
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I had to put 1 star just to type lol
I had to put 1 star just to type... lol today was so painful. I tried to cancel or get a credit or a refund for a flight, the person I called was so rude with travelocity which was new for me because I've been using them since 2002 with no issues. Then the check-in person said you are # 7 and 8, 5 other people are trying to wait for standby. I said well ma'am don't you think if 8 people missed the same flight that there is a problem? apparently, the way she heard it is not the way I said it. I've been at the airport since before 6 am it is now 1:02 and I still don't have a flight or credit or refund. I've been on hold for 1 hour 32mins and now I was told to stay on the line for a supervisor and it hung up. hmmm... good times. I can't believe this is the end of what I thought was a decent relationship.