Zoro
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I've only ever had good experiences…
I've only ever had good experiences with Zoro.com I believe a lot of their customers misunderstand and believe they have a warehouse full of product. In actuality, a lot of times, product ships directly from the manufacturer. Their lead times (especially with covid slowing things down) can be lengthy. I've experieced this with a simple desk chair I ordered through Zoro via their ebay store. A month after I ordered it, I sent them an inquiry about possible shipping dates and they immediately issued a refund and sent an apology email. I'm sure that, even now, their customer service department is overwhelmed (as are most businesses) with such inquiries. A recent experience (among many) is that I ordered some 5/8 ACR copper tubing on Tuesday evening near midnight and it arrived Thursday (a day ahead of schedule) and their price was the absolute best (beating local suppliers). They get 6 out of 5 stars in my book!