EWT Water
View company profile →
Absolutely ATTROCIOUS service
Absolutely ATTROCIOUS service from this company. I have used them for many years but over the last few, service levels have really fallen. I have been let down by their two 'engineers' Asturas and Attila, and their customer service agents, Andrew and too many others to mention. I had a service in May by Asturas and he said he would order parts for the loud 'ticking noise' my softener is making. He did not. Attila was sent in June and he supposedly was going to do the same and did not. I called and called, no resolve. Andrew, one of the agents, said on 23 August that Attila will call me. He did not. I then received a message saying my case is closed. At £175 an annual service, it is not worth it to maintain the 'warranty'. The last time I use this company.