Taskrabbit Canada
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Third Time was the Charm
I came to TaskRabbit through IKEA. Not wanting to build more Bror shelves, I booked an appointment and confirmed it through the chat. The Tasker did not show up and did not contact me. I had left work to meet the Tasker, so I was very displeased. The TaskRabbit call centre explained that the company has no control over the independent contractors and offered me a credit for future use. The second attempt was also unsuccessful. I booked an appointment, corresponded with the Tasker through the chat, only to learn after I had left work to meet him that he would not be able to come that day after all. He wanted to reschedule but I had no confidence in him based on my experience. The third attempt was successful. The Tasker contacted me in advance, was early for his appointment. He was presentable, professional, and efficient. So in the end it worked out, but the experience is incredibly variable, depending on the individual subcontractor. The prices are unbelievably low -- my job was around $60 for what turned out to be 2.5 hours of work. I have no idea what portion of the fee the Taskers keep and what goes to the platform. We gave him a cash tip to make sure he was paid appropriately and could keep the money. Maybe the Taskers would be more consistent if they were paid more?