Clothing Shop Online
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I've ordered from this place a couple…
I've ordered from this place a couple of times....on the third order...I had purchased some fleece pants and when I got them in they didn't fit right....so I wanted to return them. I told them I needed to return them in the manner that they request (which is to send them an email) when i didn't get a response or a return authorization number.....i got on their chat. First of all...I've had this order for three days and it still shows in their system as Processing. Second.....the person on their chat told me that I had to PAY to have it shipped back to them and then only after I tracked it and contacted them that they had received it would they refund me. UNACCEPTABLE. HIGHLY UNACCEPTABLE. I run a business....I don't have time to chase them around to get them to respond to an inaccurate description of clothing. And on top of that.....have to pay out of my own pocket for faulty described items. I will not be purchasing from them again. I gave them a chance because their prices were slightly lower than Jiffy....but I won't be making that mistake again. Jiffy never charges for returns and is very prompt about it too. Sorry Clothing Shop. you blew it.