SR
SriLankan Airlines Official
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UL/RR/93696 | Requested Date - 16.03.2020(UTC)
We were due to fly at a cost of over £4,000 in April. I was promised a refund in May. Phone lines are now down for refunds and I'm still waiting and nobody replies to my emails. I wrote to the CEO. Still no reply. I have now written to the Aviation Authority and they have promised to get back to me. Fingers crossed! Why does this airline company have the right to hold on to our money. Very angry.