Royal Medical Center
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Lack of professionalism and full of greed
The staff at this company lacks professionalism. From customer service to providers, everyone seems rushed and inattentive. They ask questions but don’t allow time for answers. Furthermore, they don’t provide solutions; instead, they aim to retain permanent customers who keep paying. I informed them that my test level was already 768 and that I only needed one prescription to reach 800. Unfortunately, their practices feel like a scam, driven by impatience and greed. Additionally, I had a consultation scheduled for 3 PM, but they called me at 2:50 PM to say no one was available and rescheduled for the next day. Interestingly, if a customer misses an appointment, they charge an extra $40, but when they reschedule, there’s no compensation. Overall, it was a very negative experience, and I won’t do business with this company again."1