No clear instructions were provided for online payment
No clear instructions were provided for online payment. We had an option to do cash payment for the fees, but no representative approached or communicated to collect the cash in 3 days training and on fourth day they forced to make online payment and due to which 4% tax was applied, and it was not mentioned earlier while doing an online payment procedure. I have asked to refund my extra amount which was deducted as tax as it was there fault, but they are not responsive at all.