BeSmart Utilities
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This is not real breakdown cover!
If you want breakdown cover do NOT choose this company. I’ve noticed it seems the only positive reviews are from people who have not actually broken down! Anyone who has actually needed their help seems to have left a poor review! My son broke down this weekend with engine failure, called besmart to arrange recovery to be told his fault wasn’t covered, they advised that he should have read the terms and conditions. I don’t know which term or condition says that engine failure isn’t covered, or how they can say it isn’t covered without even looking at the car! But, a car that has broken down at the side of a dual carriageway is surely covered by the most basic breakdown cover, I would not recommend anyone to take out this cover, as there’s a good chance you won’t be covered when you need it most, please please spend a little more and get real breakdown cover from one of the known names, who normally can’t be more helpful! Added this due to their response - The car did not have a hole in the engine, my son is not a mechanic so how could he diagnose the problem with a broken down car??? The car started smoking badly (a lot of smoke!) so he stopped driving and called you for recovery, you refused so he had to pay for recovery. It’s now been fixed, it was a failed turbo. Garage said you would have only known it was failing when it starts smoking. Please please do not waste a penny on this cover, as it will leave you stranded on the side of the road!