Japan Crate
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DO NOT SUPPORT THIS COMPANY
On 4/19 I ordered the Doki Doki Crate for May. It supposedly shipped on 4/28. They said to contact them if the package is not delivered by 6/15. On 6/12, I got an email saying my package was being held up by customs and it could take another 2 weeks. Well, 6/29 came and went. I’ve contacted them several times through several channels: email, social media, etc. I kept being told to “hang in there” and that “the crates are coming.” I finally heard back a week later and was given some fishy tracking number that had no reliable tracking information, but did expose me to the fact that TONS of other subscribers were having the same exact problem. Well, today I get an email and they told me they will not give me a refund. Given everything I have experienced with them, I cannot recommend them in any way, shape or form. Their communication with consumers is awful and unreliable.