SR
SriLankan Airlines Official
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DO NOT FLY WITH SRI LANKAN AIRLINES.
DO NOT FLY WITH SRI LANKAN AIRLINES. Firstly, their planes are old and the entertainment systems were faulty and did not work on our plane. But most infuriating thing is that our bags have been lost for 48 hours and we have had NO UPDATE. Our bags never turned up in Paris, and CDG baggage assistance couldn’t find any scans by Sri Lankan airlines in the system. We tried calling multiple Sri Lankan airlines numbers for assistance but couldn’t get through. CDG lodged a lost luggage complaint with Sri Lankan airlines and it’s been 48 hours and we haven’t heard a thing. We have emailed for assistance multiple times. Appalling service, no idea where our bags are and left us with NOTHING for our 4 day trip in Paris.