LifeStance Health
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Unethical Billing
For those who care about their mental and behavioral health, I urge you stay away from Lifestance. The providers themselves are capable. The organization, in my opinion, is mercenary. In my opinion, the well being of the patient is a secondary concern behind making money. In my case, I had completed 5 appointments with a Lifestance provider, when the administrative office decided to pull the rug from out under me and decide that they were either not compensated enough or that they made a mistake (that I should pay for) when they originally decided that I satisfied their reimbursement criteria. Lifestance thereupon dropped me as a patient. I urged them to accept traditional Medicare reimbursement so that I could continue as a patient. They would have none of that. After all (in my opinion), there isn't enough money in that! This is a frightening example of the new model of behavioral healthcare where critical decision-making impacting the health and safety of patients is made by MBA's and not health care providers.