Stores Musictoday
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WORST ONLINE BUYING EXPERIENCE IN 20 YEARS!
MUSICTODAY.COM LOOKS LEGIT BUT THEY ARE A FRAUDULENT, UNETHICAL BUSINESS. HOW DOES THIS HAPPEN AND HOW DO THEY GET AWAY WITH IT? SHOULD HAVE RESEARCHED THEM BUT THERE WAS NOTHING TO INDICATE ANYTHING SUSPICIOUS. I PLACED A ORDER FOR MUSIC DOWNLOAD. TOOK ABOUT AN HOUR TO RECEIVE EMAIL INVOICE WITH LINK TO DOWNLOAD (1ST RED FLAG). EMAIL LOOKED LEGIT ENOUGH. CLICKED ON DOWNLOAD LINK THAT TOOK ME TO THE PAGE. CLICKED ON DOWNLOAD BUTTON BUT IT FAILED PART WAY INTO IT DUE TO AN INTERRUPTION WITH INTERNET. INCOMPLETE AND I COULD NOT CONTINUE DOWNLOADING BECAUSE I HAD "REACHED MY DOWNLOAD LIMIT". ONE (1) DOWNLOAD!! ARE YOU %$&^$#@ KIDDING! TRIED CONTACTING CUSTOMER SERVICE (REPLIED TO EMAIL INVOICE) - TOTAL OF SOME 10+ TIMES NOW OVER A WEEK SINCE PLACING ORDER. RECEIVED ONE REPLY A WEEK LATER FROM THE DOWNLOAD SERVICE COMPANY WHICH OFFERED NO HELP BECAUSE I SENT THEM THE CONFIRMATION NUMBER INSTEAD OF ORDER NUMBER (THEY COULD NOT REFERENCE THIS, NOR MY NAME OR EMAIL???). REPLIED TO THAT EMAIL. NOTHING BACK YET. NOTHING UNDER "HELP" PAGE/SEARCH. TRIED WEB FORM EMAIL. NOTHING! SEARCHED ONLINE FOR OTHER CONTACT EMAILS. FOUND ONE. TRIED THAT. NOTHING. THEY HAVE LOTS OF DIFFERENT WEB PAGES - ALL SAME COMPANY/ADDRESS. STILL NOT RESOLVED. THIS IS UNACCEPTABLE CONDUCT FOR AN ONLINE BUSINESS. IF THEY CAN'T RESPOND TO EMAILS/WEB FORM THEN THEY SHOULD NOT BE IN BUSINESS. I WILL BE CONTACTING CREDIT CARD ISSUER TO DISPUTE/CONTEST CHARGE. IN HINDSIGHT I SHOULD HAVE ORDERED THE CD FROM AMAZON. I DON'T THINK I WILL TRUST ANOTHER ONLINE MUSIC DOWNLOAD SITE UNLESS IT IS THE RECORD COMPANY - WHICH I HAVE DONE.