Travelocity
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If I could give them less than one…
If I could give them less than one star, I would. I read all the other recent reviews, dealing with the corona virus and I have to agree with them all. I booked a family trip-3 adults, 2 kids, including car, hotel and airfare. Trying to do the responsible thing, we decided not to go to Hawaii, as the Governor has asked tourists to stay away. Cannot get through after hours on the phone and the website is useless, as is the 'chat line'-I am done with this company and urge anyone else to drop them as well. When the going gets rough, they have been a huge disappointment. One additional comment-unlike most every other company I deal with, Travelosity never sent customers an email to let us know what they are doing-we were essentially stranded, trying to figure out things for ourselves. I hope this company goes bankrupt (after they issue the refunds due...)