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Consumer

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1 out of 5 stars
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Reviews by Consumer

T Mobile logo

T Mobile

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1 out of 5 stars
Jul 12, 2022

Absolutely the worst

Absolutely the worst, I don't like even giving 1 star to T-Mobile. The cell service is terrible, the hot spot too low on data to use all month, lots of hidden charges and lots of promises from sales people which never materialize. The customer support group is in the Philippines and hard to understand. I had the service for only a month, cancelled and continued to be billed because T-Mobile only cancelled part of my account and never knew? Still being billed and hassled 7 months later! No one can help, supervisors never call as requested, but you'll get lots of apologies with no action. Right now I owe over $400 and I have no idea what for, because cancelling my account closed it and it can't be accessed! Do yourself a favor, don't believe the hype, it's all bs, I've spent countless hours to no avail. DON'T USE T-MOBILE all the bad reviews are real!