Browns Restaurants
View company profile →
Have visited their Mayfair branch…
Have visited their Mayfair branch several times - result good. This time visited their local branch at Shad Thames London. Asked waiter to make sure the Sunday lunch offer was being freshly cooked before we ordered. He checked with kitchen who said it was. What turned up was a soggy mess of microwaved veg. that was just warm. I can't believe they get away with this on a regular basis. They have a smart restaurant in a prime position - we don't expect gourmet food but at £18 per main course it should at least be freshly cooked. The manager took the main courses off the bill and told us that the veg. - which is the main part of a roast - is cooked at 12pm and 3pm - so if you eat after 1pm and 4 pm you are being served re heated food. The place was a third full so the cooks have plenty of time to produce fresh cooked food! Ordered the cheese plate and that was £11 for 4 small pieces of bland cheese - the Sancerre was good at £38 - but all they had to do with that was chill it and open it. They have no idea - avoid.