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Zoro
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I ordered an umbrella base
I ordered an umbrella base on 6/19. Ten days later it had not shipped, so I called and requested the order to be cancelled. The representative promised to cancel the order the same day, or the day after. Two days to CANCEL an order? But they failed to do even this. I called again, and this time I was told that cancelling an order takes 4 to 6 business days!!!