Rachel Yu

Rachel Yu

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1 out of 5 stars
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Reviews by Rachel Yu

JO

John Shepherd Estate Agents

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1 out of 5 stars

Still waiting for a replacement sofa after 6+ months!

The living room sofa was broken when I moved in, which I reported later to the property manager. After over half a year of chasing, I'm still stuck with the same damaged furniture! Every follow-up gets the same generic responses: waiting for landlord confirmation - yet nothing ever materialises. This is completely unacceptable for a professional letting agency. Avoid.