Anglian Water
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Absolutely appalling service!!
Absolutely appalling service!!! I reported an issue in January and it took over a month for someone to actually call me back. Since then they have missed 3 appointments which I had to take the day off for and didnt even have the courtesy to call to reschedule apart from the 1st missed appointment. I was then told that it would be another month before I get an appointment which should have been end of March due to other important jobs. I was then told that appointments couldnt be guranteed so to expect a call mid March to schedule another appointment. It is now a week into April and I have not had a call or appointment. Absolutely shocking service, if there was another water/sewer company I would switch in a heart beat. And to make matters worse one of their stations where engineers are dispatched is literally 5 minutes from my house. It shouldn't take 4 months for a paying customer to have their issues resolved. Absolutely shocking customer service.