Luxe Cosmetics
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Complete Scam... or maybe they just SUCK at business
Placed an order April 3, 2026. It wasn't shipping, so I canceled the order on April 13th. Received an email "confirmation" that the cancellation had been received and that they were working on the refund. May 21st I received an email that my order was shipping - the order I had canceled over a month prior. I emailed and requested a return label and refund... I didn't want the product. They dicked me around in emails until they ghosted me almost 2 months ago, stating they would get back with me shortly. I have since filed a complaint with the BBB and am now in discussions with my attorneys on next steps. This company is horrendous and either run by complete idiots who should not be in business, or it is a scam that knows they have to occasionally get it right, or they can't keep stealing from the larger majority of their "customers."