BU
Build and Plumb
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Utter Shambles
Sent the same wrong item twice. Sent part of the order without their system knowing what was/wasn't sent and had to photograph their delivery note to help them check the handwriting to establish what was missing. Only ordered 3 items, 12 of each, so should be straight forward to process. Website states "in stock" but they don't actually have stock. Have requested a refund so hopefully they do this without quibble otherwise will go down the chargeback route. In a nutshell...Shambolic.