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Ordered a new guitar Wednesday
Ordered a new guitar Wednesday, what turned up was a clearly used (b-stock/display model) in a different branded box and with damage to the edge of the fret board. No warranty card, manual or Allen keys. Requested an exchange and awaiting confirmation that I will receive a brand new boxed guitar in exchange. Edit: Second guitar arrived in perfect condition set up and ready to go, really pleased with the customer service to get me my replacement promptly, thank you.