Home Telecom
View company profile →
Update on previous review- Dreadful
Update on previous review. I am now on day 16 without the ability to connect to any meaningful sites, work laptops, banking, PlayStation etc. A new router has been sent 2nd class and it took a week to get to me , that’s how much they care. New router plugged in and nothing , no internet no streaming which we partially had for some reason. Live chat checked id set it up right , yes I had so another call raised seriously now it’s the weekend. So will be day 19 before they come back to me, I have not had 1 mail or call in all that time, I have had to instigate every contact with them. Even had to tell them about the escalation to a team leader promised in their reply to last review. Honestly dreadful service, you have to wait 30 days before they waive any leaving fees that tells you something 30 days!!