Joanne

Sep 3, 2026

I was sorting on behalf of my elderly…

I was sorting on behalf of my elderly parent, quite happy to deal with me and take payment. Heard absolutely nothing for months so I contacted them and received an extremely rude reply. Would not use them again and wished I read previous reviews before I did, very unprofessional considering their business..... If it's the case you are not allowed to speak to me, this most certainly wasnt the case when I provided all initial information and you took payment. You only have my email address as my 90yr old Dad hasn't got access to one and not once have you provided an update to the situation or advised if the matter is complete so when I have to contact you, I wouldn't expect such a rude response!!!! Had i received updates, this would have been unnecessary.....as stated, my Dad will ring tomorrow and I shall be looking into reimbursement.