PO
Portsmouth Water
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Portsmouth Water
I've recently moved, and had been having a nightmare with call centres, until I called Portsmouth Water. The call was answered quickly, I spoke to a lovely, helpful man, who understood perfectly what I was saying and not only sorted everything out, actually volunteered helpful information to me. I was so amazed I actually checked my phone to see how long I'd been on the call, 3 minutes it had taken. So you see it can be done, you can get helpful people who understand you, and get dealt with quickly. So many take the time to complain, but once I recovered from the shock I felt that I had to review this, and hopefully it'll inspire other call centres.