MS

Maddie Sanders

1Reviews
2.0
2 out of 5 stars

Reviews by Maddie Sanders

2 out of 5 stars

Really poor customer service

Really poor customer service, average clean quality. Had a situation at the end of the relationship where they were unable to correctly calculate the final amount to pay and tried several times to overcharge me. Took a long time to come to a conclusion on the final outstanding balance. They also kept trying to take money from my account in advance of cleaning services being completed despite confirming in writing I should only be charged after the service was complete. Have since been with Housekeep and have had a much more straightforward experience.