pbm Property Management
View company profile →
Welcome to a new kind of property management? More like a new level of neglect.
I live at Centrillion Point – a building “managed” by PBM – and after this week, I’ve truly seen what they’re made of. On July 4th, a water pipe burst and flooded the pump room. Sounds serious, right? It was. Yet it took six hours for anyone to show up, during which time water continued gushing out at high pressure, causing even more damage. Result? No running water in our apartments for nearly five days. Their solution? A generous 4–6 bottles of water per day per flat. Oh, and a single working tap for 190 apartments. I wish I were joking. Communication has been poor at best, dishonest at worst – claims of engineers working on site turned out to be untrue, and their delays to dealing with it in the first place have led to electrical damage. They didn’t bother getting weekend engineers – likely to save on costs – and dehumidifiers and fans weren’t even brought in until two full days after the flood. To make matters worse, no one from PBM has physically shown up. Not a single check has been done on the vulnerable residents of this building – no support, no welfare calls, just complete silence. And this is just the latest disaster in a long line of failures: The building is not up to fire safety codes, which means we rely on 24/7 fire marshals and now with NO water, if a fire broke out, the hydrants wouldn’t work. The alarm system is faulty and constantly goes off, making it impossible to trust in an actual emergency. The lifts? One lift working for 8 floors is a regular feature here. We've had periods of 8+ months with only one operational. The front entrance? Still a construction zone. Ripped-out walls and exposed wires, with no clear end in sight. All this from a company that claims to "enhance value," "bring people together," and "spread the love." What they actually spread is frustration, false promises, and a shocking level of neglect. At this point, one has to wonder: Would this level of mismanagement be tolerated in a different postcode? With a different demographic? Because it’s hard not to notice who’s being left behind here. PBM, you’re not managing anything – you’re just collecting service charges while letting our building fall apart. It’s disgraceful, dangerous, and frankly, it shouldn’t be legal.