Brett/Robinson Vacation Rentals
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After 20yrs, my first disappointment....
I've visited the area for more than 20yrs and this is the first time that I've had to deal with problems as such that I had. We stayed in Phoenix 7. As that we had a three bedroom, there were no towels for the guest rooms and the guest bathroom towel rack was broken, the showers were filthy, the kitchen was dirty, there weren't enough chairs on our balcony, the bedding had not been changed, there was no mop nor dust pan for us to clean with, there were no skillets for cooking. We had to purchase our own to cook with. And the carpet was dirty. They had a person to come in during our visit to do the carpet. Therefore, we had to walk around on wet carpet for 3 to 4 hours. Given, we were offered and received a partial refund for cleaning, I had visitors,who were not from the area, who were not impressed at all.