EN
Energy Ombudsman
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Absolute joke of a system is here to…
Absolute joke of a system is here to regulate and help consumers but British Gas customer relations said oh well we just won’t send them the call recordings of where I was sworn at and more, when the case went to the ombudsman and BG didn’t send the call recordings the case handler said I’m not here to listen to call and resolve staff issues I’m here to get the final bill sorted so completely ignored half of my complaint